For any complaints, the customer can directly contact the Compliance office by sending an email to: firstname.lastname@example.org or to pec address email@example.com; or contact the number 06/69933616 or send a fax to 06/69933588 or, lastly, send a registered A/R to Banca Finnat Euramerica S.p.A. Piazza del Gesu, 49 - 00186 Rome.
COMPLAINTS REGARDING BANKING SERVICES AND TRANSACTIONS
COMPLAINTS REGARDING INVESTMENT SERVICES
COMPLAINTS ACTIVITIES OF INSURANCE MEDIATION
It can also be activated for a conciliation procedure at accredited conciliation bodies, including the Financial Banking Conciliator - Association for the settlement of banking, financial and corporate - ADR, whatever the value of the dispute.
For further information visit www.conciliatorebancario.it
It retains the possibility of having recourse to the ordinary courts in the event that the reconciliation it were concluded without reaching an agreement.
STATEMENT ON THE ACTIVITIES OF THE MANAGEMENT OF COMPLAINTS
In 2021, the Bank received a complaint concerning banking services. The request was denied.
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